by AG | Nov 20, 2025 | Customer Acquisition & Retention
Peak season failures cost more than lost orders. They cost annual relationships worth $15,000+. A fast-casual chain delivered a $650 holiday party lunch to a medical office. Food quality was perfect. Delivery execution failed: unprofessional driver, 35 minutes late,...
by AG | Jul 22, 2025 | Customer Acquisition & Retention
In the competitive world of catering, retaining existing customers is more cost-effective than constantly seeking new ones. Studies have shown that acquiring a new customer can cost up to seven times more than retaining an existing one. Moreover, a 5% increase in...
by AG | Apr 4, 2023 | Technology & Automation
As a restaurant owner, you’re always looking for ways to increase your profits and keep your customers coming back for more. One way to do this is by using technology to your advantage. Subscribe to Restaurant Catering Insider n this blog post, we’ll be...