by AG | Nov 7, 2025 | Delivery & Logistics Challenges
Most restaurants prepare for peak season by adding capacity. Smart operators prepare by removing single points of failure. A restaurant manager called me during peak season. Six catering orders ready to go, $3,400 in prepared food. Problem: their delivery coordinator... by AG | Oct 20, 2025 | Delivery & Logistics Challenges
Most restaurants evaluate delivery partners like they’re comparing ride-share apps. That’s a $12,000 mistake. A multi-unit operator I know lost their biggest corporate account because their logistics partner sent an unprofessional driver to a $800 board... by AG | Jul 22, 2025 | Customer Acquisition & Retention
In the competitive world of catering, retaining existing customers is more cost-effective than constantly seeking new ones. Studies have shown that acquiring a new customer can cost up to seven times more than retaining an existing one. Moreover, a 5% increase in... by Alina Guerrero CMO, Weknock | May 12, 2025 | Delivery & Logistics Challenges
Catering managers know the stress of last-minute delivery disasters—orders arriving late, food missing from deliveries, or drivers getting lost en route. These mishaps not only ruin the customer experience but also put your reputation at risk. Can last-minute catering... by Alina Guerrero CMO, Weknock | Apr 15, 2025 | Financial Management & Cost Control
Many catering businesses rely on gig delivery services like Uber Eats, DoorDash, and Postmates for convenience—but what’s the real cost of using these platforms for large catering orders? While these services might seem like an easy solution, the hidden risks and...
