by AG | Nov 20, 2025 | Customer Acquisition & Retention
Peak season failures cost more than lost orders. They cost annual relationships worth $15,000+. A fast-casual chain delivered a $650 holiday party lunch to a medical office. Food quality was perfect. Delivery execution failed: unprofessional driver, 35 minutes late,... by AG | Nov 7, 2025 | Delivery & Logistics Challenges
Most restaurants prepare for peak season by adding capacity. Smart operators prepare by removing single points of failure. A restaurant manager called me during peak season. Six catering orders ready to go, $3,400 in prepared food. Problem: their delivery coordinator...
