by AG | Mar 5, 2026 | Customer Acquisition & Retention
Your food is excellent. Your pricing is competitive. You’ve built a strong catering menu that works for corporate clients. But your best accounts are still leaving, and most of them never tell you why. They don’t leave because another restaurant has better...
by AG | Jul 22, 2025 | Customer Acquisition & Retention
In the competitive world of catering, retaining existing customers is more cost-effective than constantly seeking new ones. Studies have shown that acquiring a new customer can cost up to seven times more than retaining an existing one. Moreover, a 5% increase in...